General Terms and Conditions of Use

Effective as of: October 7, 2026

ARTICLE 1: PURPOSE AND SCOPE

These General Terms of Use (hereinafter “GTU“) define the terms and conditions under which the company Immobilière B2 (hereinafter “the Publisher“) makes its website (hereinafter “the Site“) and its services available to users (hereinafter “the User“).

Accessing and browsing the Site constitutes unconditional acceptance of these GTU.

ARTICLE 2: LEGAL NOTICES AND PROFESSIONAL ETHICS

The publication and management of the Site are handled by Immobilière B2, registered with the Crossroads Bank for Enterprises (BCE) under number 0564.862.078.

  • Operating Headquarters / Address: Rue Pechère 25, 1380 Lasne, Belgium
  • Phone: +32 (0) 474 81 82 01
  • Email Address: gl@immobiliereb2.be
  • IPI Accreditation: IPI-certified Real Estate Broker under number 505 641 (Belgium).
  • Supervisory Authority: Professional Institute of Real Estate Agents (IPI), Rue du Luxembourg 16B, 1000 Brussels (Tel: +32 2 505 38 50 – email: info@ipi.be).
  • Code of Ethics: Subject to the IPI code of ethics (Royal Decree of September 27, 2015).
  • Professional Liability Insurance & Surety: AXA Belgium SA, Place du Trône 1, 1000 Brussels – Policy No. 730.390.160 (Coverage valid for activities carried out in Belgium).
  • Mandatory Escrow Account: BE10 0017 4026 7704
  • Site Host: Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus

ARTICLE 3: SITE ACCESS AND SERVICES PROVIDED

The Site is accessible free of charge from any location to any User with Internet access. All costs incurred by the User to access the service (computer hardware, software, Internet connection, etc.) are their responsibility.

The Site notably offers the following services:

  • Consultation of real estate listings (sale, rent, life annuity sales, etc.);
  • Connecting with the Immobilière B2 agency for information requests or organizing viewings;
  • Request forms for property valuations and appraisals;
  • Subscription to real estate alerts and informative communications.

The Publisher implements all means at its disposal to ensure high-quality access to the Site. However, it does not guarantee the continuous availability of the Site and may interrupt access for maintenance, development, or update purposes.

ARTICLE 4: REAL ESTATE LISTINGS AND INFORMATION

The real estate information and listings published on the Site are provided for indicative purposes only and are non-contractual.

Despite the care taken in verifying data (surface areas, prices, availability, charges, EPC energy performance), Immobilière B2 cannot guarantee the absolute accuracy of information provided by owners or third parties. Displayed prices are inclusive of all taxes (TTC) and specify, where applicable, the breakdown of fees and commissions in accordance with Belgian legislation.

ARTICLE 5: INTELLECTUAL PROPERTY

All elements appearing on the Site (notably texts, photographs, visuals, plans, logos, trademarks, graphic charters, databases) are protected by intellectual property and copyright laws in force in Belgium.

Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the Site, regardless of the means or process used, is prohibited without the prior written authorization of Immobilière B2.

ARTICLE 6: LIABILITY AND FORCE MAJEURE

The Publisher shall not be held liable:

  • In the event of a malfunction, failure, difficulty, or interruption of operation preventing access to the Site;
  • For direct or indirect damage caused to the User’s equipment when accessing the Site (viruses, cyberattacks, incompatibility);
  • For the inappropriate or fraudulent use of information present on the Site by the User.

ARTICLE 7: CONSUMER MEDIATION

In the event of a dispute between the User (consumer) and the agency regarding the services provided, the User has the option to use the Mediation Service for the real estate sector (IPI Mediation Commission) or the Consumer Mediation Service free of charge:

  • Consumer Mediation Service: Boulevard du Roi Albert II 8, 1000 Brussels (Tel: +32 2 702 52 00 – contact@mediationconsommateur.be).

ARTICLE 8: APPLICABLE LAW AND JURISDICTION

These GTU are governed by Belgian law.

In the event of a dispute or litigation relating to the validity, interpretation, or execution of these GTU, and in the absence of an amicable agreement or settlement via mediation, the courts within the jurisdiction of Immobilière B2’s registered office (Walloon Brabant / Nivelles) shall have exclusive jurisdiction.